Ordering via our website is quick and simple. Just create an account, input your Name, Email address, and password, and you’re all set.
All products on our platform are sourced from authorized distributors and brand manufacturers of all international beauty brands. We deal directly with the brand manufacturer and brand-authorized distributors, granting easy access to their products. Our commitment to authenticity guarantees high-quality, genuine products.
You may check the expiration date, usually printed directly on the product or Period After Opening (POA) symbol to refer to the time a product remains usable after opening.
Please stop using the product immediately if you suffer a reaction from it and contact our Customer Care Team.
Please note that we do not hold responsibility for such cases. However, we will try our best to resolve any issue as we possibly can. We may refer you to the main manufacturer of the product for them to directly issue your concern.
We currently ship within Qatar only.
We accept payment via cash on delivery, card on delivery, and all major credit cards through the website, along with Apple Pay and Google Pay.
We take extra care in making sure that you receive what you ordered. In the case where there was an item missing from your order or you received the wrong item, please do not hesitate to contact our Customer Care Team ASAP.
Kindly attach a photo of what you received, so we can resolve the issue. For missing items, we will have to check with the warehouse so we can arrange another delivery as soon as we can. If the missing item is already out of stock, a refund will be processed.